Become a mindful listener at work. Listening is a critical skill that leaders and managers often take for granted. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.

Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview.

A comprehensive guide showing readers how to get people to understand them and how they can understand others successfully.

Here, Baker shares a set of strategies that individuals, teams, and leaders can use to make asking for help a personal and organizational habit, routines that make requests a standard component of meetings.

This hand-picked collection of books—on management, leadership, entrepreneurship, branding and CSR—offer advice from management experts whose knowledge and research has impacted and shaped business and management education

In Digital Etiquette For Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more.

Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview.

A veteran journalist discovers an ancient system of speech techniques for overcoming the fear of public speaking—and reveals how they can profoundly change our lives. Bowe set out to discover the origins of speech training—and to learn for himself how to speak better in public

In today's fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one's ideas, and taking initiative. Extroverts, fearless in tooting their own horns, naturally thrive in this environment, but introverts often stumble. Equally applicable to the real or virtual workplace, this book provides strategies, tools, and success stories that win you the professional respect and recognition you deserve.

Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease. With the help of Dummies, you'll toss aside stuffy old notions of etiquette and discover how to conduct yourself in various environments. This book is full of helpful tips on tackling today's unique challenges, including how to use the right pronouns, how to behave on social media, how to maintain professionalism in hybrid work settings (like when is it okay to turn off your camera during a Zoom meeting?), and how to put your phone down so you can focus on what matters. Learn important social expectations in informal, formal, and workplace settings Discover how to navigate pronouns when unsure of someone's gender identity Get up to date on the etiquette surrounding remote work, video calls, and more.

The Real World is collection of practical information to empower young adults as they enter and adjust to the real world. This book offers simple yet powerful ideas that can be harnessed immediately and successfully to one's life without a "major internal overhaul." These ideas include how to: Interview successfully and enter the workforce - Get great reference letters -Think for oneself - Begin building wealth (even with student loans) - Manage time effectively - Communicate clearly in business and personal relationships.

Soft skills make the hard skills work! Soft skills are the personal qualities that make you a great communicator, problem solver, and leader on the job—and in your personal life. Soft Skills For Dummies helps you hone in on the traits you already have—or fine tune the ones that may need some extra attention—to market yourself as a workplace leader who's in touch with what today's employers are looking for: people who can lead and inspire through interpersonal communication, cultural awareness, time management, teamwork, critical thinking, and problem solving.

Communication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate. You Said What?! is an action-oriented book that gives you solid techniques you can use right away to achieve effective results.

A comprehensive guide showing readers how to get people to understand them and how they can understand others successfully.

The promise of this book is simple: if you buy this book on Friday, you will be better at your job by Monday. MicroSkills is built on one core, easy-to-learn principle: every big goal, complicated task, healthy habit, and, yes, even what we think of as character traits, can be broken down into small, learnable, skills that can be practiced, and incorporated real-time.

TED talks have redefined the elements of a successful presentation and become the gold standard for public speaking around the world. Public speaking coach Carmine Gallo has broken down the top TED talks and interviewed the most popular TED presenters as well as the top researchers in the fields of psychology and communications to get their cutting-edge insights and to reveal the nine secrets of all successful TED presentations.

Journal Title: Frontiers in Psychology
Publisher: Frontiers Media SA

Journal Title: Public Personnel Management
Publisher: SAGE Publications

Journal Title: Business and Professional Communication Quarterly
Publisher: SAGE Publications

This hand-picked collection of books—on management, leadership, entrepreneurship, branding and CSR—offer advice from management experts whose knowledge and research has impacted and shaped business and management education

In today's fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one's ideas, and taking initiative. Extroverts, fearless in tooting their own horns, naturally thrive in this environment, but introverts often stumble. Equally applicable to the real or virtual workplace, this book provides strategies, tools, and success stories that win you the professional respect and recognition you deserve.

Empowered refusal is a unique, positive, and meaning-filled approach to managing your energy and ambition effectively, allowing you to make lasting, positive changes in your life.

Soft skills make the hard skills work! Soft skills are the personal qualities that make you a great communicator, problem solver, and leader on the job—and in your personal life. Soft Skills For Dummies helps you hone in on the traits you already have—or fine tune the ones that may need some extra attention—to market yourself as a workplace leader who's in touch with what today's employers are looking for: people who can lead and inspire through interpersonal communication, cultural awareness, time management, teamwork, critical thinking, and problem solving.

In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Applying the lessons they've learned from working with high-stakes, high-risk team situations to any kind of organization, they will dispel some of the most enduring myths (e.g., can you be both a star and a great team player?), feature the most useful psychological research, and share real-world illustrations of effective teams in action. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.