Shaping You to Get Hired Support

Soft skills make the hard skills work! Soft skills are the personal qualities that make you a great communicator, problem solver, and leader on the job—and in your personal life. Soft Skills For Dummies helps you hone in on the traits you already have—or fine tune the ones that may need some extra attention—to market yourself as a workplace leader who's in touch with what today's employers are looking for: people who can lead and inspire through interpersonal communication, cultural awareness, time management, teamwork, critical thinking, and problem solving.

Heidi R. Andersen delivers a step-by-step walkthrough of how to create an inclusive culture, and break down the barriers to achieving diversity. The author describes the tools, methods, concepts, and goals that are essential to this transformation.

Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview.

Whether you're just entering the workforce or have been working for many years and want to revamp your image, Myka shares practical tips that are simple to incorporate into your everyday business life.

In Reputation Matters, Jonathan Coad draws upon his decades of expertise (both as one of the country's leading media lawyers and as a highly-regarded editorial lawyer) to provide the essential guide to protecting and managing the professional reputation of both yourself and your organization. Passivity in the face of public criticism is often perceived as implicit guilt, while an inadequate response only digs a deeper hole. With this book, readers will peek behind the curtain of the illusive world of crisis management – learning the best strategies and approaches along the way.

This hand-picked collection of books—on management, leadership, entrepreneurship, branding and CSR—offer advice from management experts whose knowledge and research has impacted and shaped business and management education

Here, Baker shares a set of strategies that individuals, teams, and leaders can use to make asking for help a personal and organizational habit, routines that make requests a standard component of meetings.

This book examines how industry-desired employability skills—or “soft skills”—are taught and learned in high school career and technical education (CTE) engineering and engineering technology programs. Teachers interviewed explained that they maintain regimented daily classroom routines that include individual and small group hands-on activities and projects. In turn, their students explain learning personal responsibility, work ethic, teamwork, leadership, conflict management, and social skills in the classroom.

Become a mindful listener at work. Listening is a critical skill that leaders and managers often take for granted. The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.

“Using Emotional Intelligence in the Workplace” provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies · a personal EQ assessment · steps for developing emotional intelligence · explorations of workplace trends · stories of employees and leaders learning to manage emotions.