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Shaping You to Get Hired Support

Essential resources for TSTC 1102 competencies. This collection is designed to guide you through the process of developing the skills needed to get the job you deserve.

What are communication skills?

Communication refers to written, verbal, and body language.  Good communicators are able to express themselves clearly with precision and confidence.  They are able to build a rapport and allow others to freely express views and ideas. 

Poor communication can lead to incorrect assumptions, resistance, hostility, and demotivation. Benefits of strengthening your communication skills include: gathering more information, working well with others by providing motivation and support, helping mediate situations through persuasion and negotiation, and presenting information in a clear and structured manner.  The ability to communicate well is a valuable skill in any professional environment.

Suggested Resources

Department of Labor Resources


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