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Communication refers to written, verbal, and body language. Good communicators are able to express themselves clearly with precision and confidence. They are able to build a rapport and allow others to freely express views and ideas.
Poor communication can lead to incorrect assumptions, resistance, hostility, and demotivation. Benefits of strengthening your communication skills include: gathering more information, working well with others by providing motivation and support, helping mediate situations through persuasion and negotiation, and presenting information in a clear and structured manner. The ability to communicate well is a valuable skill in any professional environment.