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What are information & digital literacy skills?

Digital literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.

Being able to access information online is not enough.  One cannot merely consume what predictive algorithms deliver.  Knowing how to verify the reliability of sources of information and how to critically engage with the data to discern credibility is a vital skill.  There is more than meets the eye and information should never be taken at face value. Being digitally literate is therefore imperative.

Information & digital literacy resources

Have you ever wondered how the information you encounter when you scroll through your feeds or explore tabs on social media platforms are curated? Are all the information you get on your screen objective and representative of all the differing viewpoints there are?

Algorithms are not inherently good or bad. The effects of algorithms depend on what they are programmed to do, who’s doing the programming and to what end, how the algorithms operate in practice, how users interact with them, and what is done with the huge amount of personal data they feed on. 

Algorithmic literacy comprise being aware that there are inherent biases in computer programming, always evaluating information and not assuming that the highest-ranked information is necessarily the best information, and understanding that sacrificing varying degrees of privacy is a norm when engaging with digital platforms.

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Data literacy is part of information literacy where one is able to access, interpret, assess, evaluate, manage, handle, and ethically use data. Data literacy comprise critically consuming data, statistics, and visualisations. Individuals must also understand the context of the data they encounter in mass media, social media, scholarly outputs, and others of the ilk both on and off the internet.

Recognising that there is inherent bias in data is also a crucial part of data literacy. Data points can be distributed in different ways and this in turn influences decision-making. Individuals must also be aware that devices such as computers, handphones, sensors, and exercise trackers consume and produce data.


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The Center for News Literacy at the Stony Brook School of Journalism defines News Literacy as the ability to develop critical thinking skills to judge the reliability and credibility of information, whether it comes via print, television, or the Internet. As high-speed Internet access reaches nearly 90% of American adults, information professionals today face the challenge of synthesizing a complex and tumultuous media environment in age of deepening public distrust in the media.


LinkedIn Learning

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Computer literacy resources

eResources & specialty databases

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